Confirm Training Unit Order

This article provides Instructions for confirming the Training Units your company purchased match your expectations. This is written for the person specified as "Technical Contact" on your purchase order for the Training Units.

Overview

First: Confirm Order

You, as the Technical Contact, will receive an automated email from F5 Education Services with the subject line as follows, "F5 Training Unit Distribution Email."  This email has important details for administering the Training Units which are secured for your organization so they cannot be spent by unauthorized individuals.  

First thing, it's recommended that you check to ensure you will receive what you expected.  Once you receive the automated email, these are the things you'll want to confirm:

1. Number of Training Units listed is correct?  Check the field:   Training Unit Balance.  
   
2. Expiration Date -- Training Units typically expire after one year.  Check:   Your Training Units Will Expire.  
3. Technical Contact -- If you're not the right person to administer these Training Units, please respond to let us know at support@mail.education.f5.com.
   

The next most crucial thing for you to do distribute Training Units to authorized users. See: How to Authorize Users for Training Units