How do I connect my F5 SSO account with my F5 Certified account? (Merge Account)

The new candidate portal, launched in December 2024, uses F5 SSO for login. If you registered for the F5 Certified program before December 2024, you may need to request an Account Merge to connect your existing F5 Certified account with your F5 SSO ID.

Who needs to merge an account?

If you use the same email address for your F5 SSO account and your F5 Certified account, no action is needed.

If you use different email addresses for your F5 SSO account and an F5 Certified account, you will need to request an Account Merge to connect your accounts. 

1. Login to education.f5.com using your F5 SSO email and password

2. Go to the SUPPORT drop down menu

3. Select ACCOUNT MERGE

4. Complete the required fields in the Account Merge form

The F5 Certified team will process account merges as quickly as possible. Please note, it might 2-3 business days during holidays or times of high volume. Your patience is appreciated!