How do I reschedule or cancel an exam appointment?

You can schedule, reschedule, or cancel exam appointments via the Education Services Portal. Any changes to an exam registration must be completed at least 24 hours before your exam appointment. Cancelling or rescheduling an exam less than one business day before your appointment, or missing an exam appointment, may result in forfeiting your exam fees. F5 cannot reschedule your exam. 

To Reschedule or Cancel:

1. Login to the Education Services Portal;
2. Find the exam you wish to reschedule and click on the SCHEDULE NOW button to go to the Exam Scheduling Page
3. Click on the RESCHEDULE button
4. You will be automatically logged into the test delivery provider to complete the process;
5. Follow the directions to reschedule or cancel your exam.